FailedSales / CRM ops
Replace SDRs with a fully autonomous AI SDR product
Tools: 11x (AI SDR)
Setup, access, approval gate, failure notes
- Setup / prompt
- Buy an 'AI digital worker' to run outbound prospecting end to end.
- Access required
- Email domains, CRM, prospect lists
- HITL checkpoint
- Marketed as autonomous
- Outcome & failure notes
- TechCrunch reported the vendor listed customer logos (e.g. ZoomInfo, Airtable) of companies that weren't customers, and sources described churn of 70–80% with ARR inflated by contracts carrying 90-day break clauses. The vendor disputed parts. Ask for references and trial outs.
- Evidence type
- Investigative reporting
Source: TechCrunch · 2025-03-24 · Checked 2026-10-19